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About FNB eWallet

FNB eWallet is a digital money transfer service offered by First National Bank (FNB), allowing users to send, receive, and access money instantly using a mobile phone number. Although it is mainly used in South Africa and some Southern African markets, it is often referenced in Tanzania’s fintech ecosystem as a cross-border mobile wallet model, similar in concept to mobile money systems like M-Pesa or Airtel Money.

The service enables FNB customers to send money to anyone with a valid mobile number, even if the recipient does not have a bank account. The recipient can then withdraw cash, spend the money, or transfer it further. It operates as a bank-backed mobile wallet system, not a standalone fintech or lender.

SERVICES

  • Mobile Money Transfers: Send money instantly to any mobile number linked to a wallet or supported system.
  • Cash Withdrawals: Recipients can withdraw funds at ATMs or authorized agents without a bank card using a PIN or OTP.
  • Cashless Payments: Users can pay for goods and services directly from the wallet.
  • Airtime Purchases: Buy prepaid airtime using wallet funds.
  • Bill Payments: Pay utilities and selected service providers directly from the eWallet.
  • Bank & Mobile Transfers: Send money between bank accounts and mobile wallets.
  • Merchant Payments: Payments can be made at selected retailers and service points.
  • Balance & Mini Statements: Users can check balances and view transaction history via USSD or mobile banking.
  • Bulk Transfers: Enables businesses to send money to multiple recipients (salary or payout use cases).

Countries

Contact

Address

4 Merchant Place Corner Fredman Drive and Rivonia Road Sandton 2196

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